Privacy Policy

This privacy policy applies to all personal data collected through the website.

Data Processing Officer
Urbanshape Unipessoal Lda, based at Avenida Doutor Bernardino Silva 47, 3º-E
8700-301 OLHÃO OLHÃO
Portugal, with the email, is responsible for the processing of your personal data.

Treatment Purposes
The personal data we process through this page will only be used for the following purposes:

  1. Communication with customers and clarification of doubts;
  2. Processing of requests for information;
  3. Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  4. Request for services/products;

Conservation Deadline
We retain your data only for as long as necessary within the scope of the purpose for which it was collected.

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the previousconsent given or the subsequent processing of the same data, based on another legal basis, as is the case with a legal obligation to which Urbanshape Unipessoal Lda is subject. To withdraw your consent, you can contact us by letter or email address

Users’ Rights
The user may exercise at all times his rights of access, rectification, erasure, limitation, opposition and portability, through solicitation by any of the following means:

Avenida Doutor Bernardino Silva 47, 3º-E
8700-301 OLHÃO OLHÃO


The data subject may also submit complaints about the processing of data with the National Data Protection Commission.

Data Transmission
The processing of user data may be carried out by an appropriate service provider, hired by Urbanshape Unipessoal Lda. Where this is the case, Urbanshape Unipessoal Lda takes appropriate measures to ensure that entities that have access to data offer the highest guarantees with regard to data protection. Thus, any subcontractor, will process the personal data of users, on behalf and on behalf of Urbanshape Unipessoal Lda, strictly complying with the legal rules on protection of personal data, information security and other applicable standards.

International Data Transfers
Urbanshape Unipessoal Lda may, within the scope of the purposes described, transfer your user data outside the territory of the European Economic Area (EEA). In such cases, it shall strictly comply with the applicable legal provisions, in particular the determination of the suitability of the country of destination with regard to the protection of personal data and the requirements applicable to such transfers.

Mandatory nature of The Requested Data
The data contained in the customer register that is identified with an asterisk (*), will be mandatory to fulfill the established purpose. As such, if the user does not provide them, Urbanshape Unipessoal Lda will not be able to comply with the user’s request.

Automated Decisions
Urbanshape Unipessoal Lda will be able to develop user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In such cases, the user shall have the right to obtain human intervention in the decision, to express his or her point of view and to challenge the decision adopted.

Measures to protect Personal Data
Urbanshape Unipessoal Lda applies several appropriate technical and organizational measures to protect users’ personal data.

Use of “cookies”
The Cookies policy is available on the website in

Changes to the Privacy Policy
From time to time, Urbanshape Unipessoal Lda will update this Privacy Policy. We ask you to periodically review this document to keep up to date.